Customer Service

Customer Service

SSI cares for the overall end results of our customers, going above and beyond the basic contracted requirements. As a small company SSI is positioned to give you unparalleled customer service through all phases of the products life cycle. SSI’s customer service philosophy focuses on consistently maintaining long term contracts while offering the flexibility and responsiveness to meet short term, quick turnaround needs.

  • 24-hour accessibility
  • Track record of quick response times to requests and changes
  • No additional charges for extended hours and weekend work required to meet deadlines
  • Offer solutions that go above and beyond contract requirements